Support

How to get help

We’re a small team shipping SummaScan for people who live in documents. Reach out anytime — we read every message.

Contact

Include your account email, device (iOS/Android), and a short description of what happened. Screenshots help.

I didn’t receive a password reset email: Check spam/junk. Wait about 60 seconds before requesting another email to the same address. Make sure you’re using the email on your SummaScan account.
My scan failed or timed out: Keep the app open on a stable connection, especially for large PDFs. Try a smaller page range, then retry. If it keeps failing, email us with your account email and approximate time of the attempt.
How do subscriptions work?: Plans are managed in the SummaScan app through the Apple App Store or Google Play (when available). This website does not process payments.
How do I delete my account?: Use Delete Account in Settings inside the app, or email us from your account address and ask for deletion.